Privacy Policy

Last updated: 21/01/2026

1. Introduction

DevSMTP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our transactional email service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, password (hashed), and billing information when you create an account.
  • Domain Information: Domain names you register for sending emails, DNS verification records.
  • Email Metadata: Recipient addresses, send timestamps, delivery status. We do not store email content.
  • Usage Data: API calls, email volumes, and feature usage for billing and service improvement.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our email delivery service
  • Process transactions and send billing notifications
  • Monitor and prevent abuse of our service
  • Improve our service and develop new features
  • Communicate with you about service updates

4. Data Retention

Email logs are retained based on your plan tier (24 hours to 90 days). Account data is retained for the duration of your account plus 30 days after deletion. You may request deletion of your data at any time.

5. Third-Party Services

We use Amazon Web Services (AWS) Simple Email Service (SES) to deliver emails. Your email metadata is processed through AWS infrastructure. Please refer to AWS's privacy policy for their data handling practices.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), secure password hashing, and API key hashing. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@devsmtp.com.